When is routine care usually not provided to patients?

Routine care is typically not provided to patients when eligibility is questionable. In such situations, healthcare providers need to ensure that the patient meets specific criteria for receiving care, such as insurance coverage or program eligibility. If there is uncertainty regarding the patient's eligibility, it is essential to resolve these concerns before proceeding with any routine care, as services rendered may not be covered, leading to financial implications for both the provider and the patient.

In contrast, routine care can proceed when eligibility is confirmed, when a patient does not refuse care, and even when the patient is referred to a specialist, as these scenarios typically do not hinder the provision of routine medical services.